Dear Customer,
The situation of the Covid-19 epidemic is becoming more and more complicated and is at risk of spreading to provinces and cities in Vietnam. Following the direction of the Prime Minister to limit the risk of disease spread, iMed dental will temporarily close the clinic from March 9, 2020 until further notice. During this time, the iMed team is continuously working to provide online consultation and problem solving services to customers to the maximum extent possible. For your convenience in contacting the online examination, iMed dental would like to provide information about an online examination process as follows:
  • Step 1: Customers fill in information and take pictures according to the instructions on the online declaration form corresponding to each group of patients (orthodontic, Invisalign, Implant, normal …)
  • Step 2: iMed administrative department receives and forwards information to iMed doctors team
  • Step 3: Doctor iMed checks the information and offers a solution. For common cases, the administration will issue instructions for home treatment (if any) from the doctor and reschedule. For special cases, the administration will coordinate an online examination between the patient and the doctor through appropriate means of communication (telephone, zalo, facebook, zoom…)
  • Step 4: The doctor examines and consults the patient online. For emergency cases at the hospital/clinic, the administration will schedule an appointment for the customer about the time, place and instructions for completing the medical information declaration procedure.
  • Step 5: The doctor examines at the place and time according to the appointment.
  • Step 6: The administration reschedules the follow-up examination for the customer.

Orthodontic patient online medical examination form

Invisalign patient online examination form

Online medical examination form for Implant patients

Online medical examination form for endodontic patients